The European Union’s General Data Protection Regulation (GDPR) is effective as of 25th May 2018. The regulation raises the bar for how companies and individuals can use and process personal data. GDPR impacts everyone doing business in the EU.

Chec has always been committed to following the world’s highest standards for data privacy and we’re equally committed to GDPR compliance. We also realise that merchants need tools so they too can comply with these new regulations. 

Make a GDPR request to the Data Protection Officer at Chec

See our Privacy Policy for more information

If you are unsure about your obligations under the GDPR we encourage you to take professional legal advice.

Merchant Data

If you are using Chec or Commerce.js to make sales, you are a Merchant.

What information do we collect from merchants and why?

  • We collect your name, company name, address, company email address, personal email address, and payment details (for example, your credit card information). We also collect data about how and when you access your account and the Chec platform, including information about the device and browser you use, your network connection and your IP address.

When do we collect this information?

  • We collect personal information when you sign up for our Services, when you access our Services or otherwise provide us with the information.

Merchants’ Customer Data / Customer Data

If you purchase or download a good or service from a Chec Merchant, you are a Customer.

What information do we collect from our merchants’ customers and why?

  • We collect our merchants’ customers’ name, email, shipping and billing address, payment details, company name, phone number, IP address, information about orders you initiate, information about the Chec powered merchant stores/integrations that you visit and interact with, and information about the device and browser you use. 

When do we collect this information?

  • We collect this information when you use or access a store that uses our Services, such as when you visit a merchant’s site, place an order or sign up for an account on a merchant’s site.
  • We also collect this information via our API if a merchant is using our Commerce.js integration.


What do I do if I have more questions about the GDPR or my local privacy

Contact a local lawyer who specializes in privacy or data protection law.

Who can I contact for more information on Chec’s practices?

Contact (please include your merchant ID in the subject line)

If I use Chec to host my store, doesmy business comply with GDPR?

Not automatically. While Chec’s operations will comply with the GDPR, and Chec will provide tools to help its merchants comply, it is the responsibility of each merchant to ensure that its business is compliant with the laws of the jurisdiction in which it operates.

Using Chec’s platform alone does not guarantee that a company complies with the GDPR.

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